17 - 19 October, 2018 | ANZ Stadium

Interactive Workshops & Site Tour

A workshop is offered in an intimate setting that enables you to enhance your learning experience. It is comprised of interactive formats that enable you to bounce ideas off other delegates to create thought-provoking experiences and note takeaways that you can implement in your workplace.

Workshop A : Wednesday, 17th October 2018

7:00 am - 9:30 am Future Innovations to Enhance the Overall Fan Experience

Patrick Talty - General Manager, US Bank Stadium Minnesota
The fan experience begins long before they enter and leave the stadium. This workshop will draw on innovations in stadiums around Australia and internationally in enhancing the overall fan experience.

What this workshop will cover:

  • Innovations in ticketing that enhances ease of purchase and use for customers
  • Exploring hassle free and convenient transportation options to and from stadiums
  • Offering more unique seating and viewing options to entire fans into the ground and generating revenue from new premium seating solutions
  • Offering accessible and convenient amenities from rest rooms and catering to enhance the customer experience
  • Technological innovations from virtual reality, lighting, audio-visual and connectivity to enhance fan experience and engagement

Patrick Talty

General Manager
US Bank Stadium Minnesota

Workshop B : Thursday, 18th October 2018

7:00 am - 9:30 am Effective Safety and Security Management and Planning

Safety and security is a pivotal component of any successful event, match or tournament that affects everyone attending or participating. Safety and security can only be achieved by establishing a balance between anticipation or being prepared, good management and well-designed infrastructure. Following the terrorist attacks in France, Jonas reflects on what has been learnt, adaptations and moving forward.

What this workshop will cover:

  • The right balance between stadium design and stadium management
  • Reflecting on risks and liabilities and lessons from past *incidents
  • Effective safety and security strategies and activities
  • Safety measures in and outside the stadium prior to, during, and after events

Site Tour : Friday, 19th October 2018