Chief Executive Officer, Arena Stadium Management
Adelaide 36ers & Adelaide Lightning
3:40 PM Harnessing Technology to Provide an Unprecedented Experience for the Next Generation of Fans
Stadia and arena need to keep pushing digital transformation in order to keep up with the new generation of fans. Digital facilities and infrastructure like Wi-Fi, live statistics and numerous TV screens are fundamental in attracting the next generation of fans and providing a unique customer experience.
- Utilising technology to provide unique services that cannot be replicated outside of the arena
- Providing live statistics and data to enrich the fan’s involvement
- Analysing, comprehending and using customer behaviour data